Description
At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals.
We are seeking a Outsourced IT Technical Consultant for our Mumbai, India office. We are looking someone who thrives in a growing environment and providing clients with exceptional services.
What it Means to Work for EisnerAmper:
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You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry.
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You will have the flexibility to manage your days in support of our commitment to work/life balance.
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You will join a culture that has received multiple top “Places to Work” awards.
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We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions.
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We understand that embracing our differences is what unites us as a team and strengthens our foundation.
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Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work.
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Numerous Employee Resource Groups (ERGs) to support our Diversity, Equity, & Inclusion (DE&I) efforts
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What Work You Will be Responsible For:
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Provide remote support of end users' desktops, servers, and networking infrastructures.
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Helpdesk support of MS Office 365 applications and Azure
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Interact with end users to troubleshoot general IT issues and security applications.
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Assist senior engineers on new or existing projects and deployments.
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Manage client networks, Backups, Firewalls, and Security
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Project planning and development
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Documentation of systems and projects
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System monitoring of client networks and managed services.
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Software deployments, patches, updates, and reporting
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Able to work on different schedules throughout the day, including weekends.
Basic Qualifications:
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An Excellent attitude , looking to GROW and work as a team player.
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5-10 years of work experience with helpdesk and technical project background
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Experience with Microsoft Windows Desktop and Server Editions
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Experience with user creation/management in Active Directory, Entra/AzureAD
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General knowledge and experience with firewalls, routers, wireless networks, and security
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Familiar with productivity applications and networking under Microsoft Windows and Mac OS
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Experience with configuration, installation, and support of desktops
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Experience with Microsoft Office 365 and Azure Virtualization
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Experience working with Office 365 Business tenants.
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A working knowledge of networking concepts (Security+, Network+, CCNA, or similar is a +)
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WatchGuard, Fortinet, SonicWALL, Firewall Experience a PLUS
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Capable of adapting and learning new technologies quickly
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The ability to communicate technical ideas in simple terms.
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A clean-cut appearance for virtual meetings
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ConnectWise Experience a PLUS
Certifications
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One MS Office 365 or Azure Certification is required (AZ-104, AZ-140, AZ-700, AZ-500, or MS-500)